Refund policy

Digital Products Refund Policy

The purchase of digital products, including PDF downloads and materials is subject to the following terms and conditions. Consumers are advised to review carefully before making any purchase.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), intangible goods (such as PDF documents) and personal care goods (such as beauty products) . We also do not accept returns due the nature of these products.  

Payment + Refund Policy

All transactions for purchase of intangible products, PDF downloads, resource material and online content are made through payment gateways such as PayPal or Stripe that use SSL encryption. These payment gateways are safe and secure for using all types of credit cards and debt cards.

Since your purchase is a digital product, it is deemed "used" after dowloaded or opening after purchase. All digital products made on are non-refundable or exchangeable. By products being intangible, there is a strict no refund policy.

MooBoards Planners reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase and product or service offering without prior notice.